Special Assistance for our Passengers
We are happy to accommodate passengers with special needs on our flights. Please note that due to safety regulations, we are limitde to the number of individuals with special needs that we are permitted to carry per flight.
Passengers are requested to include special assistance requests when making their original bookings. A video included here illustrates how this can be done.complete the application below before making a booking - this will guarantee you the service. If a booking has already been made, and you would like to add services to your booking, please call us between 7am and 7pm, 7 days a week on 087 135 1351 to request the services needed.
All wheelchair requirements should be concluded no later than 48 hours prior to departure.
Some Common Questions
Here are a few links to other commonly asked questions:
- Flying with your own wheelchair and mobility aids
- Diabetics and injected medication requirements
- Oxygen Tanks, Generators and Concentrators
- Service Animals
- Other Special Requirements