Need help or want to get in touch

Whether you have a question about a flight, need to make or change a booking, or anything else, get in touch with one of friendly customer service agents.

For more information about our policies and procedures concerning the Coronavirus visit our Safety Pledge page for more information.

The call centre is currently closed, please send us an email, and we will get back to you as soon as we can. Alternatively, search our help library to get answers to commonly asked questions.

Get in touch with a super service agent

Our customer care is open from 8am to 5pm, 7 days a week.

Use WhatsApp or add 076 958 5303 to your contacts to chat with us.

Connect with us on Social Media

Chat with a customer service agent on our various social media channels from 8am to 5pm, 7 days a week. Don't forget to like or follow us to get the latest deals and updates.

Visit a ticket sales desk

Find one of our ticket sales desks at any of the following airports:

  • O.R. Tambo International Airport
  • Lanseria International Airport
  • Cape Town International Airport
  • King Shaka International Airport