Special Assistance for our Passengers
We are happy to accommodate passengers with special needs on our flights. Please note that due to safety regulations, we are only able to accommodate two individuals with special needs per flight.
Passengers are requested to complete the application below before making a booking. We will confirm our ability to carry you on the desired flight. If a booking have already been made, and there is a concern regarding space, our teams will call you to make alternate arrangements.
All wheelchair requirements should be concluded no later than 48 hours prior to departure.
Some Common Questions
Here are a few links to other commonly asked questions:
- Flying with your own wheelchair and mobility aids
- Diabetics and injected medication requirements
- Oxygen Tanks, Generators and Concentrators
- Service Animals
- Other Special Requirements